Shipping and Returns
Marie's Handmade Jewelry
All of our Jewelry is solely Handcrafted by our very own Marie McMillan of Auburn N.Y. Each individual piece is created using Anti-Tarnish Sterling silver plated Copper wire and depending on the style we also use beautiful designer beads. Marie's Handmade Jewelry has a wide selection of Unique Necklaces, Bracelets, and Earrings for that special person, and or occasion may it be your grandmother, mother, sister, Aunt or friend. Mothers Day, Grandparents Day, weddings, Anniversaries the list goes on and on!
Our Stunning Jewelry is Handmade in the USA and shipped from the USA! Delivery times may vary but typically all Handmade Jewelry Items sold within our shop are Delivered Between 1-5 Business Days.
Unfortunately at this time we only ship our Jewelry within the USA, and due to the handmade nature we do not give refunds or exchanges all Jewelry items are sold as is!
Cancellation, Refunds, & Returns
Because of the speed orders are processed, we do not allow cancellations of orders once they have been printed.
Orders may be cancelled prior to being printed, by contacting the seller directly. Orders cannot be cancelled once they have been printed
We make every effort possible to ensure your items will be produced at their best quality. We offer a money-back guarantee on products that do not meet our quality standard.
We will offer a credit to your account, or a replacement item free of charge, if one or more of the following occurs:
- Incorrect Size or Style: If the garment printed on does not match that of our order page
- Incorrect Printing: The finished product artwork differs from the artwork supplied to us
- Missing or Damaged Garments: If your item was not delivered in a timely manner, or the garment was ripped, torn, or damaged
Returns Without Cause
Due to the customized nature of our products, items cannot be returned that were correctly printed and delivered.
Submitting A ClaimClaims may be submitted by contacting the seller directly. Please provide your order number and images of the received garment, if applicable.
Orders are sent to production only after payment for orders is received. Our print provider has a daily cutoff time. In case an order is received before the daily cutoff time, it will count for that day. Orders submitted after the daily cutoff time are counted towards the following day.
Production times are based off of 7 day averages and are not guaranteed. In addition, holidays and high volume seasons may cause production times to be slower than average.
If your order has not been updated or shipped after 7 days from submission, please feel free to submit an inquiry by emailing us at firstname.lastname@example.org